Users can register grievances on the passport service or post feedback to various passport offices through this service. The applicant needs to enter a few details that include the reference number, name of the Passport Seva Kendra (Passport Service Centre), name of the applicant and his contact details, type of problem he faces, and description of his grievance/suggestion in the grievance registration form and submit online.
Users need to enter the following details to calculate the fee amount for the Passport Seva.
Mode of application submission: select mode of application submission. Select Online if you wish to submit the form online, else select Walkin to submit the form in-person at a Passport Seva Kendra.
Type of Service: Select Fresh Passport if you have never had a passport, else select Re-issue of Passport.
Applicant’s age: Select the category in which your age falls. If your age is less than 15 years, your passport validity will be 5 years by default. If you are above 18 years, your passport validity will be 10 years by default, and if you are between 15-18 years, you can choose your validity type.